NLU and NLP: what they are and how they work

NLU vs NLP: AI Language Processing’s Unknown Secrets IVR systems allow you to handle customer queries and complaints on a 24/7 basis without having to hire extra staff or pay your current staff for any overtime hours. Natural language is the way we use words,...

NLU and NLP: what they are and how they work

NLU vs NLP: AI Language Processing’s Unknown Secrets IVR systems allow you to handle customer queries and complaints on a 24/7 basis without having to hire extra staff or pay your current staff for any overtime hours. Natural language is the way we use words,...